We are sure that you will love our products, but if you want to return your item, please check our refund policy outlined below, and contact us as soon as possible so that we can help.
Our policy lasts 30 days. If 30 days have gone by since your purchase, we are not able to offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it.
Several types of goods are exempt from being returned or refunded. Anything that's made to your specific requirements, is personalised or otherwise, can't be resold due to a bespoke element and therefore cannot be returned or refunded. Gift cards are also non-returnable. In summery, we can only offer a refund or replacement from this site, should the product be damaged or commercially defective.
When completing your return, please provide your receipt and proof of purchase.
Please do not send your purchase back to us without contacting us first.
To return your product, you should mail your product to: Inspirwood, The Old Quay Warehouse, Willow Street, Teignmouth Devon. TQ14 8EY
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
When returning an item, you should consider using a trackable shipping service or the purchase of shipping insurance. We don't guarantee that we will receive your returned item.